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how automation helps labor issues in today's restaurants
pizza operations

how automation helps labor issues in today's restaurants

labor remains a top issue for restaurateurs and management teams and an increasing number of operators are turning to automation to ease labor woes. that's the topic of a recent pizza marketplace podcast.

| by mandy wolf detwiler

pandemic causes pizzaleah to pivot
operations

pandemic causes pizzaleah to pivot

leah scurto opened her pizzeria, pizzaleah, in sonoma county, california just days before the covid-19 pandemic shutdown hit the state. that caused scurto to pivot her concept from dine-in to carryout, and she's got a unique perspective on how carryout works for her in our latest podcast.

how restaurant technology continues to evolve
technology

how restaurant technology continues to evolve

restaurant technology continues to evolve to unprecedented levels. it's getting smarter, more user friendly and more intuitive. jason graf, an expert in information technology and cybersecurity with netsurion, said in a podcast that everything from menu to paying the bill can be done right at the table.

need to renegotiate your lease? expert weighs in
podcast

need to renegotiate your lease? expert weighs in

the restaurant industry continues to face significant challenges as states and regions continue with restrictions to address the coronavirus pandemic. in light of these pressures, many restaurants need to renegotiate their leases with property managers.

policy experts discuss restaurant compliancy changes
podcast

policy experts discuss restaurant compliancy changes

navigating your way through the maze of restaurant health and safety regulations hasn't gotten any easier as the pandemic has eased. in fact, according to one messner reeves attorney who works with foodservice, if anything, it's gotten more complicated.

meet andrew gruel of slapfish, who is on a mission to bring people back to real american seafood.
marketing

meet andrew gruel of slapfish, who is on a mission to bring people back to real american seafood.

sit down with andrew gruel, founder, ceo and executive chef of slapfish, a fast-casual seafood chain based in huntington beach, ca.

teriyaki madness' ceo on how food that 'makes you feel like a million' fuels brand growth
food & beverage

teriyaki madness' ceo on how food that 'makes you feel like a million' fuels brand growth

"no gut bombs." that's part of the brand promise for teriyaki madness, along with a pledge to serve customers food that "makes you feel like a million bucks." and it turns out customers are taking teriyaki madness up on those promises in ever-increasing numbers in ways that are fueling rapid brand growth.

| by s.a. whitehead

gimbal’s matthew russo explains how location-based marketing can improve services and revenue
marketing

gimbal’s matthew russo explains how location-based marketing can improve services and revenue

diners come to expect experiences that are catered to them. how can restaurants understand a diner’s context, preferences, and real-world movement to better service and build loyalty?

getting personal: 2 experts' tips on making restaurant marketing miracles
qsrweb podcast

getting personal: 2 experts' tips on making restaurant marketing miracles

in restaurant marketing, brands have to get personal with their customers to score. today's podcast focuses on two personalization experts' tips on making the kind of impact on customers that makes a big impact on restaurants' bottom lines.

why qsr loyalty marketing misses 95% of diners and what to do about it
qsrweb podcast

why qsr loyalty marketing misses 95% of diners and what to do about it

you know great loyalty programs can pay off for qsrs. but what many operators don't know is how many customers even the greatest loyalty initiatives miss. this podcast fills you in on an approach that finds and effectively reaches the 95% of your customer base your loyalty program's missing.

pos as brand-saver: 1 restaurateur's story
qsrweb podcast

pos as brand-saver: 1 restaurateur's story

playing in the hyper-competitive pizza restaurant business has induced an even greater case of white-knuckled persistence over the course of the last year, but according to one longtime pizzeria company ceo, the right pos capabilities can definitely alleviate some of the pressure.

| by s.a. whitehead

trend-toppers edition: starring starbird, 'star' plants
qsrweb podcast

trend-toppers edition: starring starbird, 'star' plants

in the annals for hot food trends, chicken and plant-based menu items are definitely having their "moments." for proof, look no further than chicken-centric chain, starbird, as well as all the interest that companies, like custom culinary, are seeing around plant-based cooking.

| by s.a. whitehead

huddle house-perkins hustling toward pandemic-era marketing moves
qsrweb podcast

huddle house-perkins hustling toward pandemic-era marketing moves

hustle - noun: meaning busy movement and activity. many restaurant brands have embraced the term "hustle" over the past year to navigate the pandemic-era landscape. here's huddle house's cmo's story.

| by s.a. whitehead

hot chicken + hot deals: 2 ways qsrs are igniting 2020 sales
qsrweb podcast

hot chicken + hot deals: 2 ways qsrs are igniting 2020 sales

in this edition of the qsrweb podcast, dave's hot chicken ceo bill phelps talks about building a brand on simple, but sizzling chicken sandwiches, while a publicis sapient customer experience expert details why value offerings must be a part of qsr menus now.

hungry howie's pushes its borders, while lavu puts a premium on online promotion
qsrweb podcast

hungry howie's pushes its borders, while lavu puts a premium on online promotion

hungry howie's ceo joins today's podcast with the brand's plan to "move on out" around its motown-area home and beyond. then lavu's ceo points to the increasing necessity for pushing your brand's presence online.

| by s.a. whitehead

&pizza coo breaks down the business-building power of activism
operations

&pizza coo breaks down the business-building power of activism

on the unofficial national holiday of juneteenth — commemorating the proclamation of the freeing of slaves in texas, final remaining u.s. state to do so —  the coo of one of today's most socially active restaurant brand's, &pizza, joins the qsrweb podcast.

pivoting to meet immediate demands in the qsr, fast casual industry while planning for the future
marketing

pivoting to meet immediate demands in the qsr, fast casual industry while planning for the future

julie hoffman, travel and hospitality head of industry for adobe, shares valuable insight on how qsrs and fast casual brands can not only hurdle challenges in the wake of covid-19 but keep moving forward on a successful path and meet the 'on demand' expectations of customers.

taco john's: a qsr that dares fast casuals to 'follow us'
operations

taco john's: a qsr that dares fast casuals to 'follow us'

with a fresh look and a plan to add more than 75 stores in the next few years, wyoming-based taco john's, is having something of a rebirth 52-plus years into its life.

keeping tabs on top 100 winners' traits plus oracle expert's pandemic-era performance tips
qsrweb podcast

keeping tabs on top 100 winners' traits plus oracle expert's pandemic-era performance tips

on today's podcast, fastcasual editor cherryh cansler gives her take on top traits of this year's top 100 movers & shakers winners, while an oracle restaurant expert relays what that company is hearing about what works and what doesn't for restaurants operating under the constraints of the pandemic.

| by s.a. whitehead

tackling covid-19 training on qsrs' front lines, plus menu must-haves for a 'to-go' world
qsrweb podcast

tackling covid-19 training on qsrs' front lines, plus menu must-haves for a 'to-go' world

for qsr operators today, there are two huge questions: "how can i quickly train my staff on all these new covid-19-related mandates?" and "how should i modify my menu to capture business in a pandemic-wary world?" get answers to both from the two experts featured in today's qsrweb podcast.

| by s.a. whitehead


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